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Clarity for AI Deployment in The CX and Call Center Industry
Rapid Advancement in Artificial Intelligence
is Impacting Day to Day Business Operations
Take Action - Team with our
Expert Consulting Guidance
~125 years of Operational Expertise
in the CX and Call Center Industry
AI will Transform Your Customer Service
Our Partnership with Ascent Business Partners and their
Curated Portfolio of Companies
Designed to guide you through implementing
Differentiated AI-Powered Solutions
Not just a match with Tech - a Connection to Solutions that:
Solve Real Business Problems, are Built to Scale, are Financially Stable,
and Tie ROI directly to your KPIs
The 5 Step Process* Provides
C-Suites, Board Rooms, and Operations
a Risk-Free Framework to
Deploy Proven AI Solutions
5 Step Process*
1- Executive Workshops - Align on Goals & Opportunities
2- Technology-Agnostic Recommendations - Which Partner Company
Offers the Best Solution/s
3- Proof of Value Approach - Validate AI Solution in Your Environment
4- Contracting Assistance - Seamless Integration and Execution
5- Deployment Sponsorship - Ensure Long-Term Success
In Coordination with Ascent Business Partners
PARTNER COMPANIES
Differentiated AI Solutions - We Make Certain our Partners have them and they are Proven
Due Diligence - <10% of companies meet Extensive Partner Company Criteria
Deployment Advantage - Our Business Model is designed to Dramatically Speed Deployment
PARTNER SUCCESS (2024)
51 Successful Deployments
~$220 Million Client Cost Savings | ~$38 Million of Increased Revenues
ROI: a low of 2.5x to a high of 30x (EOY)
Case Studies Available
Sample AI-Powered Solutions
•Real-Time Agent Assist
•Self-Service Strategies
•Quality Assurance
•Accent Neutralization
•Knowledge Management
•Hiring & Recruiting
•Onboarding & Coaching
•Workforce Management
•Global Labor Support
•Enterprise Sales Workforce Solutions
among others...